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FAQ

Frequently Asked Questions About EasyAi.box

Have other questions? Contact us via email or online customer service.

1

Can I use EasyAi.box for free?

Yes! We provide free credits for new users to experience our AI generation services. Additionally, we regularly hold credit giveaway events, allowing more users to experience advanced AI technology for free.

2

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. We offer flexible subscription management with no additional fees or penalties. After cancellation, your account will continue to enjoy services until the end of the current billing cycle.

3

Will I be charged credits if AI generation fails?

No. We only deduct credits when AI successfully generates content. If generation fails due to technical issues or other problems, your credits will be fully preserved, so you don't need to worry about unnecessary losses.

4

Can I use real human images in AI videos?

No. To protect personal privacy and avoid potential legal risks, our AI video generation service does not support the use of real human images. We recommend using cartoon characters, abstract patterns, or other non-human materials for creation.

5

Can I leave the current page after submitting a generation task?

Absolutely! Your generation tasks will continue processing in the background. You can check the real-time progress of all your tasks in the 'My Tasks' page at any time, without having to stay on the generation page.

6

How long does AI content generation typically take?

Generation time varies depending on content type and complexity. Image generation usually takes 1-3 minutes, while video generation typically requires 3-5 minutes. Complex creations may take longer, and we provide real-time progress updates for your reference.

7

How do you ensure the quality of generated content?

We employ multiple quality assurance mechanisms: using top-tier AI models, intelligent parameter optimization, content quality detection, etc. We also provide detailed prompt guidance and parameter adjustment options to help you achieve the best generation results.

8

Who owns the copyright of generated content?

All content generated through EasyAi.box is completely owned by you. You can freely use, modify, distribute, or commercialize this content without paying additional copyright fees or bearing legal risks.

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